Mostly worked well. The only operational issue was that if the vpn connection failed, which often happened when I was in China, access would fall back silently to non-vpn. Obviously, this could be a big security risk for some people. The only indication that something was wrong, was a small change to the task bar icon, which is not exactly prominent. Peeved that they dropped support for linux, though they would sell me a $99 router to fix the problem. Speed seems OK. I am still a paying customer though, so they can't be too bad.