I bought it for a month for 5$ then they send me an email for Vpn username and password.. i tried to log in and its not working on any country.. then i email the Customer support they just keep saying to try again.. i did try again for 10hrs already all they have to reply to you is try again.. user authentication failed. so i tried it on my computer and is say "the username and password are not recognize" and i tried emailing the Customer support but no reply at all.. they gave me an username and password that is not working to begin with.. i wish i could put -Star on this one.. total garbage and scam.. don't even bother buying their service not unless you like giving away your money.
You may be confusing username and password like I did.
There are two accounts with VPN. One is your sign in for the account you have online with them and the other is the access sign on for whatever server you are trying to access. It is a common mistake.
In other words you can sign in to your account with them to see your history, payment and other server address you may want to access. This is not the same as the information you enter in your VPN address when you access a server or change server. The first YOU set the username and password to get into your online account records with them. The other that is used to access a server is a password and username they provide you.
They do not make it clear and it confuses them when you ask for the wrong username and password.
The connection with the Italian VPN server (actually the server for which I bought the subscription) is simply not working. The connection to other servers works. I contacted them 3 days ago asking for support, but they are not responding while they should respond within 12 h! I am really upset.
Their VPN worked only intermittently and then stopped working completely. I asked them to fix it many times, but nothing was done and my emails were ignored. Then I found that they had completely deleted my account from their system. I had used less than a third of the time I purchased, so effectively this is theft!
9.9 / 10
9.5 / 10
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